ASTRIX3D (“we”, “our”, or “us”) is headquartered in Singapore with teams across the United States, Malaysia, China, and other regions. We provide 3D creative and animation services to clients worldwide. This Privacy Policy explains how we collect, use, and protect personal data in compliance with Singapore’s Personal Data Protection Act (PDPA) and, where applicable, international data privacy regulations such as the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States. By interacting with us, you agree to the practices outlined below.
Information We Collect
When you visit our website or engage our services, we may collect certain information that helps us serve you better. This includes personal details such as your name, email address, phone number, company affiliation, and job title when you choose to provide them, for example, through inquiry forms or resume submissions. We also gather technical information, including your IP address, browser type, pages you view, and the duration of your visit, to understand how our website is being used and to improve its performance. Like many websites, we use cookies and related technologies to enhance your browsing experience and personalize our communication.
How We Use Your Information
The information we collect is used for legitimate business purposes. Primarily, it enables us to deliver our creative services, respond to inquiries, and manage client relationships effectively. We also use this data to enhance your experience on our website, refine our communications, and share updates about our services, projects, or industry insights when you have chosen to receive such communications. Additionally, we may analyze website activity to strengthen our digital presence and ensure our services remain relevant to our audience. All usage of data is consistent with applicable laws and regulations.
Sharing and Disclosure
We respect your privacy and do not sell or rent your personal information to third parties. Information may be shared only with trusted service providers who assist us in operating our website, managing communications, or supporting our service delivery. In rare circumstances, information may also be disclosed when required by law, regulation, or a valid legal process. Outside of these situations, your information remains confidential and is treated with the utmost care.
Your Rights and Choices
Depending on your location, you may have legal rights regarding your personal information. These may include the ability to request access to the data we hold about you, ask for corrections or deletions, withdraw consent, or limit certain types of processing. While ASTRIX3D does not sell personal information, we are committed to honoring these rights where applicable. To exercise these rights or make an inquiry about how your data is handled, please contact us at
info@astrix3d.com. We will respond within the timeframes required by the relevant privacy laws.
Data Security and Retention
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no method of online transmission or storage can be guaranteed as entirely secure, we strive to uphold the highest standards of data protection. Information is retained only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is mandated by law.
Third-Party Links
Our website may feature links to third-party websites for your convenience. These external sites operate independently and maintain their own privacy practices. We are not responsible for the content or policies of those sites and encourage you to review them before providing any personal information.
Children’s Privacy
Our services are intended for business professionals and are not directed toward children under the age of 13. We do not knowingly collect or store personal information from children. If we discover that such information has been provided to us, it will be promptly deleted.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to remain informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, you may contact us via our
Contact Us page
